No returns will be accepted without specific authorization. Must contact us within five working days. Do not attempt to return any item without a return confirmation e-mail from us. Returned merchandise must be received in good condition and within thirty days after notification for proper refund. Returns due to the customers mistake may be subject to a restocking charge of 25% and must be shipped back Freight Prepaid. No returns will be accepted on special order or made to measure items. Refunds will be sent out within 5 business days of receipt of the returned product.